Appointment booking:

You can conveniently book your appointment online or by phone.Important Notes:

• We do not accept patients covered by Worksafe BC.
• If you have received treatment for the same type of injury within the past year, you do not need to schedule an initial assessment.

Thank you for choosing us for your healthcare needs!

Arrival:  Please arrive for your first appointment approximately 10 minutes early to allow for administration. There is a short questionnaire to fill out prior to most treatments. 

Clothing:  Please wear appropriate clothing to your visit (i.e., shorts if you have injured any part of your lower extremity or back, and a tank top or bra top if you have injured your shoulder, neck, or mid-back). 

Appointment times:  Appointments are usually between 30 minutes to an hour depending on your rehabilitation needs and your time availability. 

Fees:  Physiotherapy is a privately billed service; however, many health plans will offer substantial rebates for physiotherapy. We provide convenient direct billing for many extended health insurance providers. 

Cancellation Policy: We require at least 48 business hours cancellation notice prior to your scheduled arrival. We appreciate a notice given via phone, email, or in person at least 24 hours before a scheduled appointment so we can accommodate another client. You can reschedule for the same day if there is availability in order to avoid penalty. “No-Shows,” or failure to give notice to cancel or change a scheduled appointment will result in a fee of 100% of the service fee.